Vendor Terms

These Terms and Conditions ("Terms") govern your use of the Sysworld WhatsApp Marketing Platform ("Platform"), operated and managed by Harikrishna Technologies ("we", "our", or "us"). By accessing or using the Platform, you ("User" or "you") agree to be bound by these Terms. If you do not agree, please do not use the Platform. 1. Services Offered Sysworld enables businesses to send marketing messages, notifications, and customer engagement content through WhatsApp, subject to WhatsApp's Business Policy and applicable laws. 2. User Obligations You agree to: Use the Platform only for lawful, ethical, and permitted purposes. Obtain consent from all recipients before sending marketing messages via WhatsApp. Comply with WhatsApp’s Business Policy: https://www.whatsapp.com/legal/business-policy Ensure that content sent through Sysworld is not misleading, defamatory, obscene, or spam. Not misuse or abuse the Platform in a way that affects its functionality or other users. 3. Prohibited Activities You must not use the Platform to: Send unsolicited messages (spam) Transmit harmful, offensive, or illegal content Impersonate others or forge headers Attempt unauthorized access to the Platform or third-party systems 4. Account and Access You are responsible for maintaining the confidentiality of your account credentials. You are liable for all activities under your account. We reserve the right to suspend or terminate accounts for any violation of these Terms or suspected misuse. 5. Pricing and Payments Platform usage may be subject to subscription or pay-as-you-go fees. Pricing is disclosed at the time of sign-up or order. Payments are non-refundable unless stated otherwise. 6. Data and Privacy We collect and use customer data as outlined in our [Privacy Policy]. You retain ownership of your customer data. You are responsible for ensuring your use of data complies with applicable privacy laws (e.g., GDPR, India’s IT Act, etc.). 7. Limitation of Liability We are not liable for any direct, indirect, or consequential damages resulting from your use or inability to use the Platform. We do not guarantee delivery of messages due to factors outside our control (e.g., recipient settings, WhatsApp issues, etc.). 8. Modifications We reserve the right to update these Terms at any time. Continued use of the Platform after changes constitutes your acceptance of the new Terms. 9. Termination We may terminate or suspend your access to the Platform at any time, with or without cause or notice. 10. Governing Law These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Surat, Gujarat, India.